1. Information We Collect

We collect the following information from our users to provide and improve our services:

• Personal Information: When you register or interact with our services, we may collect personal details such as your name, email address, contact information and authentication details via Google or Apple sign-in or any email address provided by someone else who sent you a link, forwarded you an email.
• Organizational Data: Information about the organizations you create or manage within the app. Any Business contact information, such as business address, business phone number, and business email address.
• Document Metadata: Titles, dates, and task-related tags associated with documents.
• Mail Content:Our platform processes and stores digital versions of your physical mail, including sender information, content summaries, and scanned images.
• Usage Data: We gather data on how you interact with our services, including Log information, device data, feature usage, access times, pages viewed and interaction history to enhance performance and support.
• Device Information:Information about the devices you use to access our services, such as IP addresses, browser types, and operating systems, may be collected.
• Financial information:Information about the devices you use to access our services, such as IP addresses, browser types, and operating systems, may be collected.
• Other information that you provide to us directly through our websites or applications.

2. Data collected through Cookies 

• Cookies: We may collect information from you through automatic tracking systems (such as information about your browsing preferences) as well as through information that you volunteer to us (such as information that you provide during a registration process or at other times while using the Website, as described above).

For example, we use cookies to make your browsing experience easier and more intuitive: cookies are small strings of text used to store some information that may concern the user, his or her preferences or the device they are using to access the internet (such as a computer, tablet, or mobile phone). Cookies are mainly used to adapt the operation of the site to your expectations, offering a more personalized browsing experience and memorizing the choices you made previously.

A cookie consists of a reduced set of data transferred to your browser from a web server and it can only be read by the server that made the transfer. This is not an executable code and does not transmit viruses. Cookies do not record or store any Personal Data. If you want, you can prevent the use of cookies, but then you may not be able to use our website as we intend. To proceed without changing the options related to cookies, simply continue to use our website.

• Technical cookies: Technical cookies, which can also sometimes be called HTML cookies, are used for navigation and to facilitate your access to and use of the site. They are necessary for the transmission of communications on the network or to supply services requested by you. The use of technical cookies allows the safe and efficient use of the site.

You can manage or request the general deactivation or cancelation of cookies through your browser. If you do this though, please be advised this action might slow down or prevent access to some parts of the site.

Cookies may also be retransmitted by an analytics or statistics provider to collect aggregated information on the number of users and how they visit the Website. These are also considered technical cookies when they operate as described.

Temporary session cookies are deleted automatically at the end of the browsing session - these are mostly used to identify you and ensure that you don't have to log in each time - whereas permanent cookies remain active longer than just one particular session.

• Third-party cookies: We may also utilize third-party cookies, which are cookies sent by a third-party to your computer. Permanent cookies are often third-party cookies. The majority of third-party cookies consist of tracking cookies used to identify online behavior, understand interests and then customize advertising for users.

Third-party analytical cookies may also be installed. They are sent from the domains of the aforementioned third parties external to the site. Third-party analytical cookies are used to detect information on user behavior on our website. This place anonymously, in order to monitor the performance and improve the usability of the site. Third-party profiling cookies are used to create profiles relating to users, in order to propose advertising in line with the choices expressed by the users themselves.

If you would prefer not to accept certain cookies, some browsers will allow you to:

• Change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it;
• Turn off existing cookies;
• Withdraw your consent from the use of cookies you previously accepted or allowed; or
• Set your browser to automatically reject cookies.

If you turn off certain cookies, it may impact your experience on the website.

3. How We Use Your Information 

We use the collected information to:

• Provide services, maintain and improve Byepaper including but not limited to authenticate your access to ByePaper, personalize your experience with it.
• Provide document management and task automation features.
• Enable integration with Google Drive and related services.
• Send relevant notifications and service updates or announcements.
• Analyze performance, troubleshoot issues with ByePaper and improve user experience.
• Communicate with you for support requests and responses or account-related matters, billing and payment matters.
• Perform research and analysis about usage and potential interest in our services or content.
• Help us improve the overall accuracy and completeness of the information.
• Allow us to deliver personalized and responsive Services, which can take actions based on the data you provide.
• Ensure the security and operability of our networks, systems, and applications.
• Enforce and ensure compliance with this Privacy Policy, the Terms and Conditions and applicable law.

We use web analytics tools such as Google Analytics to assist us in understanding how people use the Services and related marketing and promotions. Google Analytics is not used for interest-based marketing. You can manage your preferences or opt out of data collection or use Google Analytics (requires you to install a browser add-on).

4. Disclosure of Data 

Although our policy is to maintain the privacy of your Personal Data as described herein, we may disclose your Personal Data if we believe that it is reasonable to do so in certain cases, in our sole and exclusive discretion. Such cases may include, but are not limited to:

• Sharing your information with third-party service providers who assist us in delivering our services such as providing mail management services, task assignment feature, Cloud infrastructure and storage providers, facilitates integration with ByePaper, AI processing services, provide joint solutions or services, Payment processors and Customer support platforms.
• Sharing your information with Law Enforcement and Government:
  • To satisfy any local, state, or Federal laws or regulations;
  • To respond to requests, such as discovery, criminal, civil, or administrative process, subpoenas, court orders, or writs from law enforcement or other governmental or legal bodies;
  • To bring legal action against a user who has violated the law or violated the terms of use of our Website/App;
  • As may be necessary for the operation of our Platform;
  • To generally cooperate with any lawful investigation about our users;
  • If we suspect any fraudulent activity on our Website/App or if we have noticed any activity which may violate our terms or other applicable rules;
  • To protect and defend the rights, property or safety of ByePaper, our company, our users, our employees, or others, to comply with applicable law, to address security or technical issues, or to enforce our website Terms and Conditions or other agreements or policies.
• In connection with a corporate transaction, such as merger, acquisition, or sale of assets, we may transfer your information to the acquiring party.

5. Google Drive Integration

ByePaper integrates with Google Drive to store and manage documents. All files and folders created or accessed through ByePaper are stored directly in your Google Drive folders under you control. We do not store your documents on our servers.

• We use the following scope: https://www.googleapis.com/auth/drive — to manage files and folders created through ByePaper only.
• You can revoke access at any time through your Google account permissions page.

6. Use of AI (OpenAI)

To process, understand, and generate tasks from documents, ByePaper sends document content to OpenAI’s API. This is done securely and in real time. We do not retain any content passed to OpenAI once processing is complete.

• For more information, please see OpenAI’s Privacy Policy and Usage Policy.
• ByePaper adheres to the principle of least privilege — we only send data that is necessary for task comprehension and execution.

7. AI Technologies and Automated Processing

• Data Processing: The Open AI system process data you provide, including document content, metadata, user activity, and task completion history. Our AI does not make significant decisions about you without human oversight.
• Transparency and Control:
  • Disclosures: We clearly indicate when AI is used to generate content, classify documents, or assist in decision-making.
  • User Right: You may request human review of AI-generated outcomes, opt out of certain automated processes, or submit feedback.
• Third Party Services: By using our platform, you acknowledge that your data may be transmitted to and processed by OpenAI’s systems. We encourage you to review OpenAI’s Privacy Policy for more details on how they handle user data.
• Limitations and Accuracy:  AI models are constantly evolving, and while we work to ensure accuracy, they may sometimes produce unexpected or inaccurate results. We encourage you to review and verify any output generated by Open AI tool.

8. Data Retention

For each of these categories of personal information, we retain your personal information for as long as it is reasonably necessary for the purposes for which the information was collected, and in accordance with any retention periods required by applicable laws and during the relevant statutes of limitations. The criteria used to determine our retention policies include the length of our relationship with you, your requests, ongoing contract and service obligations, business need, and our legal obligations.

We only retain:

• User account information for the duration of your subscription or account activity.
• Metadata and logs for internal diagnostics, which are periodically purged.
• We do not retain any user files or document contents on our servers.

We are under no obligation to store your personal information indefinitely and disclaim any liability arising out of, or related to, the destruction of such personal information.

9. Your Rights

You have following rights regarding your information:

• Access and Update Your Information: You can access and update your account information by logging into ByePaper.
• Delete Your Account: You can delete your account by contacting support.
• Opt-out of Marketing Communications: You can opt-out of marketing communications by clicking on the unsubscribe link or by emailing support.
• Data Portability: You can request a copy of your information in a machine-readable format (only for the information on our servers).

To exercise these rights, please contact us at support@byepaper.ai

However, we may also decline to delete your personal information for legal or business reasons, including to provide the Services to you, maintain our records, comply with our legal obligations, resolve disputes, enforce our agreements, or for security, regulatory, or fraud prevention purposes.  We may also keep a record of correspondence with you (for example if you have made a complaint about a product or our Services) to protect us from a legal claim. ByePaper will not re-identify deidentified data.

10. Third Party Links

There are a number of places on the Services where you may click on a link to access other platforms or websites that do not operate under this Privacy Policy. For example, if you click on an advertisement or a third party logo on the Services, you may be taken to a website that we do not control. Further, our Platform may contain links to third-party websites or services (e.g., OpenAI, Google). These third party platforms or websites, including subsites owned or controlled by other companies, may independently solicit, and collect information, including personal information, from you. We are not responsible for the privacy practices of these platforms and websites and cannot guarantee the security of any user data collected there. We recommend that you consult the privacy statements/Policies of all third party platforms and websites you visit by clicking on the "privacy" link typically located at the bottom of the web page you are visiting. .

11. Data Breach Notification Policy

We are committed to protecting the security of your personal information. In the event of a data breach that involves your personal data, we will take the following steps:

• Investigation and Containment: We will promptly investigate the breach and take steps to contain it and prevent further unauthorized access.
• Assessment of Risk: We will assess the risk of harm to you resulting from the breach.
• Notification: If the breach poses a significant risk of harm, we will notify you as soon as reasonably possible.

12. Security Measures

When you submit information to ByePaper through the Service Platform, you should be aware that your information is transmitted across multiple computer systems on the Internet. Although we take reasonable measures to protect your information from accidental loss and from unauthorized access, alteration, disclosure, or destruction, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the security of your information at any time.

We implement industry-standard security protocols to protect your data, including:

• OAuth 2.0 for secure authentication.
• Encrypted communication via HTTPS.
• Scoped access to Google Drive and AI APIs.

13. Children’s Privacy

ByePaper is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children under 18. If we discover that we inadvertently collected personal information from anyone under 18, we will make reasonable efforts to delete it.

14. International Transfers

If you are located outside the United States, your information may be transferred to the United States or other countries where we have operations. By using ByePaper, you consent to the transfer of your information to these countries.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or through app notifications.